Privacy Policy
At Saemer Technologies Ltd, we are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, protect, and share personal data when you use our Saemer API – the WhatsApp Business API platform.
1. Introduction
This Privacy Policy explains how we handle personal data collected through the use of Saemer API. By using our platform, you agree to the terms outlined below.
2. Data Collection
User Data: We collect personal information such as your name, contact details, and payment information during account registration and service use.
Usage Data: We may collect technical information such as IP addresses, browser types, and device data to optimize platform functionality and ensure security.
End-User Data: Clients are responsible for obtaining proper consent from their customers (end-users) before collecting or processing any personal data via WhatsApp messages.
3. Data Usage
Service Delivery: Collected data is used to provide, support, and enhance our WhatsApp Business API services.
Communication: Your contact details may be used to send service updates, policy notifications, or technical support messages.
Compliance: Data is processed as required to meet legal and regulatory obligations, including those outlined in Meta’s policies.
4. Data Sharing
We do not sell, rent, or trade personal data.
Information may be shared with trusted third-party service providers who support our operations, under strict confidentiality agreements.
We may disclose personal data when required by law or to protect our legal rights.
5. Data Security
We implement robust security protocols to prevent unauthorized access, disclosure, or alteration of personal data. Users are responsible for protecting their own login credentials and access to the platform.
6. Data Retention
We retain user data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory requirements.
7. User Rights
Users have the right to access, update, or delete their personal data in accordance with applicable laws. For any requests, please reach out to our support team.
8. Changes to this Privacy Policy
This policy may be updated from time to time. Users will be notified of any significant changes, and continued use of the platform implies acceptance of the updated policy.
9. Contact Information
For questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: info@saemertech.com
📍 Address: Kokomlemle, Accra – Ghana